1. Commercial strategy and business foundation
You approve this foundation before production begins.
- Confirmed target market
- Defined customer problem or need
- Customer proposition
- Defined initial offer
- Pricing structure
- Income model
- Business positioning
- Key differentiators
- Agreed launch scope
- Business name development and selection
- Domain availability assessment
2. Brand and messaging
A focused launch identity, not an extensive corporate brand-guideline project.
- Business name
- Core brand positioning
- Logo or professional wordmark
- Primary and secondary colour palette
- Typography selection
- Concise brand style guide
- Brand tone of voice
- Core value proposition
- Homepage headline and supporting message
- Offer and service descriptions
- Calls to action
3. Go-to-market presence
A professionally designed, responsive presence of up to five core pages, or an equivalent conversion-led single-page structure where that is more appropriate.
- Responsive desktop and mobile design
- Core website copy
- Clear customer journey
- Conversion-focused calls to action
- Contact, enquiry or application form
- Technical SEO foundations
- Page titles and meta descriptions
- Social sharing metadata
- Analytics connection
- Accessibility checks
- Privacy and cookie-page placeholders
- Domain connection
- Production deployment
Typical structure may include Homepage, About or Founder, Service or Product, How It Works, and Contact, Apply or Start.
4. Customer journey and operating model
One primary conversion journey appropriate to the business — enquiry and consultation booking, application, direct service payment, digital-product purchase, lead capture and follow-up, or a structured customer questionnaire.
- One agreed conversion journey
- One payment, booking or enquiry integration
- Customer confirmation message
- Customer notification email
- Customer information capture
- Internal handling process for new customers
- Test transaction or end-to-end journey test
- Written operating checklist
Where an external platform is used, it is connected through an account owned by you. Third-party subscription and transaction charges are paid by you.
5. Launch and first trading period
Post-launch guidance does not include ongoing marketing execution, daily business management or unlimited design and development requests.
- Private build preview
- Two consolidated revision rounds
- Technical and customer-journey quality checks
- Domain and system connection
- Launch readiness
- Practical launch checklist
- Initial customer acquisition priorities
- One final launch session
- 30 days of post-launch guidance through the Launch Workspace
- One scheduled post-launch check-in
Standard scope
Every launch is different. The standard package covers the essential commercial, brand, website and operating foundations for a focused new business. If your opportunity requires more complex technology or delivery, we will identify that during your Launch Plan and agree the appropriate next step before you commit.
Not included in the standard build
- Complex custom software or SaaS development
- Mobile applications
- Marketplaces or multi-vendor platforms
- Large product catalogues
- Complex membership platforms
- Bespoke calculation engines
- Ongoing SEO campaigns
- Ongoing social-media management
- Paid advertising management
- Continuous content creation
- Legal, tax or regulated financial advice
- Trademark registration
- Third-party platform fees
- Unlimited revisions